Privacy Policy

This Privacy Policy explains how ItemaAI collects, uses, and protects information when you use our website and services.

Last Updated: [Insert Date]

Prefer the plain version? Read How We Use Your Data.

1. Information We Collect

We collect information needed to operate the ItemaAI platform, provide support, maintain security, and improve reliability.

  • Account Information: email address, username, and authentication credentials.
  • Inventory Data: item records you create (names, descriptions, categories, tags, locations, notes, quantities, etc.).
  • Images: photos uploaded or captured for recognition and record-keeping.
  • Extracted Data: content derived from images such as text, labels, barcodes, QR codes, and serial numbers (when present and enabled).
  • Usage and Device Data: basic diagnostic data (e.g., browser type, device type), request metadata, and feature usage for reliability and troubleshooting.
  • Support Communications: messages you send to support, and related troubleshooting context.

You control what you upload and what you store in your inventory. You can edit or delete records at any time.

2. How We Use Information

Provide the Service

To create accounts, authenticate users, store and retrieve your inventory, and deliver features you use.

AI Recognition

To analyze images and propose item details, categories, and extracted label/serial information.

Deep Analyze

To perform enrichment you request, such as finding manuals, specs, parts, and links you can attach to items.

Security & Reliability

To monitor for abuse, troubleshoot outages, prevent fraud, and maintain platform integrity.

We do not sell or share your inventory data

ItemaAI does not sell, trade, or rent your inventory data. We do not share your inventory data with partners for marketing or advertising.

No AI training on your data

We do not use your inventory data or images to train AI models.

3. Data Sharing

We do not share your inventory data with third parties except in the limited cases below:

  • Service Providers: infrastructure and services required to run ItemaAI (e.g., hosting, storage, logging). They receive only what is necessary to provide the service and are bound by confidentiality and security obligations.
  • Legal Requirements: if required by law, regulation, subpoena, court order, or valid legal process.
  • Safety and Security: to investigate or prevent fraud, abuse, security incidents, or protect rights and safety.

If allowed by law, we will attempt to notify you before disclosing information in response to legal requests.

4. Cookies and Similar Technologies

We use cookies (or similar storage) primarily for essential functionality such as authentication sessions, security, and basic preferences.

  • We do not use cookies for third-party advertising.
  • We do not sell cookie data.
  • We do not use cookies for cross-site ad tracking.

You can control cookies through your browser settings; however, disabling cookies may impact login and site functionality.

5. Data Retention

We retain your account and inventory data for as long as your account is active or as needed to provide the service. You can delete items or delete your account at any time.

Certain limited information may be retained for legal compliance, security, or fraud prevention, where required or permitted by law.

6. Your Rights and Controls

Access

Access your inventory and account details through the platform.

Edit

Edit item records, tags, locations, and photos you’ve stored.

Export

Export your inventory data using available platform tools.

Delete

Delete items or delete your account at any time.

7. Security

ItemaAI uses security measures designed to protect your information, including encryption in transit (HTTPS/TLS) and secure storage practices. No system is perfect, but we work to protect the confidentiality and integrity of your data.

For more detail, see Security.

8. Changes to This Policy

We may update this Privacy Policy periodically. If we make material changes, we will post the updated policy and revise the “Last Updated” date. Continued use of ItemaAI after changes indicates acceptance of the updated policy.

9. Contact

Questions about this Privacy Policy? Contact us at support@itemaai.com.